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Helikopter og personell på fjelltopp

Together we are the air ambulance service.

The air ambulance service is public. It is owned, organised, and financed by the regional health enterprises. The air ambulance service is nationwide and assists nearly 20,000 patients each year. Photo: Andreas Hjert

The Air Ambulance Service HF is responsible for the operational aspect.
In short, we ensure that the service has aircraft and helicopters that can transport hospital doctors and nurses to patients.
Aircraft and helicopters are procured through public tender with competition.

The hospitals and the regional health enterprises are responsible for the medical aspect of the service and for patient care.
They staff the service's aircraft and helicopters with specialised doctors and nurses.



All requests and dispatches for air ambulances go through the hospitals' AMK centres.
Thus, 113 is also the way in to us.

If you require transport, a medical assessment is made to determine what type of transport is needed: air, car, or boat ambulance.

Helicopter

At the helicopter bases, air ambulance doctors on duty decide whether the patients' conditions require the use of an air ambulance.
In consultation with the pilot and rescue personnel, they determine if, when, and how the missions should be carried out.

Requirements for landing sites

Plane

The air ambulances are managed by three AMK centres, in Tromsø, Lørenskog, and Ålesund, known as Medical Coordination Air Ambulance (MKA).
Doctors and nurses on duty prioritise which missions should be flown based on the patients' medical needs.
Emergency missions always take first priority.
All flight missions are planned in consultation with the aircraft pilots, the nurse on board, and the service's flight coordination centre (FKS) in Tromsø.

Read more about the flight coordination centre here

Our operators


We have an agreement with Norwegian Air Ambulance AS to operate our 14 helicopters distributed across 13 bases.



We have an agreement with Avincis Aviation Norway AS to operate our ten planes stationed at 7 bases.

Internships in our service

Community benefit

Early and advanced medical assistance reduces the healthcare costs for society. We see a return on the approximately 1.3 billion invested in the service:

  • We save lives in the most time-critical situations.
  • We streamline hospitals by quickly and efficiently transferring patients to the appropriate hospital, thereby relieving the large national and regional hospitals.
  • Rapid treatment of serious injuries preserves work capacity and quality of life.
  • We reduce the number of hospital days; early and appropriate treatment leads to shorter treatment times.

"The crucial difference in costs (or societal savings) was whether the patient ended up disabled or returned to work."
NOU 2015: 17 First and foremost










Last updated 4/30/2026